Service & Support

Our experienced team of experts are always on hand to help with any queries or issues you may have. 
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Sectors we serve

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IT Support

Talk to us, we’re human… and you’ll always find that we’re willing to go further to help you to keep your business running smoothly.

Your IT system is not merely a part of your infrastructure, it enables your entire business to function effectively. The DMS Digital Group offers peace of mind that every aspect of your system, software, IT hardware or process is supported, monitored and safe. We approach your needs from a business, not merely an IT perspective, so you can be sure we will see things from your point of view. Our team of consultants have a reputation for excellent service and strong customer loyalty.

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Fleet of Engineers

Whether it is a regular maintenance check or a more complex scenario, our reliable and professional service team and fleet of highly trained engineers are here to help.

At the core of DMS’s ethos is the basic foundation of providing an excellent customer service. We are constantly looking to improve our customers’ experience by working to ensure that our service platform is professional and responsive, rapidly resolving any problem that could arise. As DMS continues to grow, our service departments play a greater role than ever. We face the challenge of digital transformation head on, our entire service network uses its passion for innovation to accomplish this.

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News & Events

Our latest updates, blogs & customer stories.

Digital signage
Transforming Your Business Using Digital Signage

Did you know the human brain processes visual content up to 60,000 times faster than text? In fact, up to...

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Antivirus firewall
The Difference Between Antivirus and Firewalls

Keeping your company devices secure is absolutely essential, especially as between 2019-20, almost half of UK businesses (46%) and a...

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Hp error codes
Diagnosing Your HP Printer Error Codes

When something goes wrong with your printer, it can be tricky to diagnose the issue. This is because printers don’t...

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DMS Awarded Place on Public Sector IT Hardware Framework

The DMS Digital Group is thrilled to announce that they have been awarded a place on KCS Y21028 IT Hardware...

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KCS Logo
DMS Awarded Place on Y20003 Audio Visual Solutions Framework

The DMS Digital Group is excited to announce that they have been awarded a place on the KCS Professional Services...

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Video conferencing
DMS One Bundles Explained

At DMS, we understand that managing your company’s technology can be challenging, especially when you have multiple contracts in place...

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Cheerful office staff working on a project 7 WZL3 KH
How to Boost Employee Morale in Your Office

Employee attitude and satisfaction is the key to a successful business. Maintaining a high employee morale has a range of...

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Cyber security 2
How to Protect Your Company Devices from Cybercrime

In this guide, we’re going to be looking at the best ways to protect your company devices from cybercrime....

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Retrographics
Reprographics Explained

In this guide, we’re going to be taking a look at some of the most common reprography practices and how...

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Cyber security
Improving a Business’ Cyber Security

Strong passwords are crucial for defending against cyber attacks but many people fail to set effective passwords, making themselves vulnerable...

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