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Service & Support

Our experienced team of experts are always on hand to help with any queries or issues you may have. 
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Sectors we serve

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IT Support

Talk to us, we’re human… and you’ll always find that we’re willing to go further to help you to keep your business running smoothly.

Your IT system is not merely a part of your infrastructure, it enables your entire business to function effectively. The DMS Digital Group offers peace of mind that every aspect of your system, software, IT hardware or process is supported, monitored and safe. We approach your needs from a business, not merely an IT perspective, so you can be sure we will see things from your point of view. Our team of consultants have a reputation for excellent service and strong customer loyalty.

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Fleet of Engineers

Whether it is a regular maintenance check or a more complex scenario, our reliable and professional service team and fleet of highly trained engineers are here to help.

At the core of DMS’s ethos is the basic foundation of providing an excellent customer service. We are constantly looking to improve our customers’ experience by working to ensure that our service platform is professional and responsive, rapidly resolving any problem that could arise. As DMS continues to grow, our service departments play a greater role than ever. We face the challenge of digital transformation head on, our entire service network uses its passion for innovation to accomplish this.

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News & Events

Our latest updates, blogs & customer stories.

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Digital Transformation Challenges Faced by the Government and Public Sector

In the public sector, digital transformation is crucial for helping the government, the NHS, educational institutions, and other public sector...

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The advantages of custom it network solutions for robust connectivit
The Advantages of Custom IT Network Solutions for Robust Connectivity

IT network solutions are comprehensive services and technologies essential for managing and facilitating an organisation's communication systems. These solutions encompass...

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Led vs lcd for digital signage
LED vs LCD: Which is Best for Digital Signage?

taking a look at some of the key things to consider when shopping for digital signage, and answering one of...

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What Should Schools Look for in a Managed IT Service Provider?

Choosing the right managed IT service provider is one of the most important decisions a school can make. From lesson...

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What is a video wall and how can it help your business
IT Services and IT Consulting: Choosing the Right Path

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DfE Digital & Technology Standards: Key Priorities Checklist

The Department for Education’s Digital & Technology Standards set out what schools and colleges should have in place to run...

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Incident Response: Steps to Take After a Cyber Attack

An incident response plan is a structured set of steps that a business follows when a cyber attack or data...

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Running IT Digital Audits: a Step-By-Step Guide

An IT audit is a structured review of your business’s technology systems. It checks whether your IT setup is working...

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What Is Remote Troubleshooting and How Does It Work?

Troubleshooting is simply the process of identifying a problem and finding a solution. In IT, this often involves diagnosing issues...

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Document Workflow Automation: Examples and Best Practices

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