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Service & Support

Our experienced team of experts are always on hand to help with any queries or issues you may have. 
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Sectors we serve

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IT Support

Talk to us, we’re human… and you’ll always find that we’re willing to go further to help you to keep your business running smoothly.

Your IT system is not merely a part of your infrastructure, it enables your entire business to function effectively. The DMS Digital Group offers peace of mind that every aspect of your system, software, IT hardware or process is supported, monitored and safe. We approach your needs from a business, not merely an IT perspective, so you can be sure we will see things from your point of view. Our team of consultants have a reputation for excellent service and strong customer loyalty.

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Fleet of Engineers

Whether it is a regular maintenance check or a more complex scenario, our reliable and professional service team and fleet of highly trained engineers are here to help.

At the core of DMS’s ethos is the basic foundation of providing an excellent customer service. We are constantly looking to improve our customers’ experience by working to ensure that our service platform is professional and responsive, rapidly resolving any problem that could arise. As DMS continues to grow, our service departments play a greater role than ever. We face the challenge of digital transformation head on, our entire service network uses its passion for innovation to accomplish this.

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News & Events

Our latest updates, blogs & customer stories.

Digital transformation in healthcare
What is Digital Transformation in Healthcare? Benefits and Challenges

Digital transformation in healthcare refers to the integration of advanced digital technologies into healthcare systems to improve the delivery of...

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Cybersecurity vulnerability testing
What is Vulnerability Testing in Cybersecurity?

Vulnerability testing identifies potential weaknesses in a company’s network, applications, or other systems that could be exploited by attackers. By...

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Visitor management system
8 Best Visitor Management Practices for Businesses

Visitor management plays a critical role in modern businesses by enhancing security, safety, and operational efficiency. A visitor management system...

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DMS DT Event Blog Header
Explore Digital Transformation in education with DMS at our upcoming events

We are excited to host our Digital Transformation in Education event, the first in a series across the North West,...

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DMS Office Headshots1227
10 Ways Outsourcing IT Help Desk Benefits Your Business

By using outsourced help desk services, businesses can stay competitive, reduce costs, and ensure that IT issues are resolved quickly...

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How to prevent third party data breaches
How to Prevent Third-party Data Breaches in 2024

A third-party data breach occurs when an external vendor or service provider with access to your company’s data experiences a...

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It budgeting
IT Budgeting: 5 Best Practices and Tips

IT budgeting is the process of allocating financial resources to various technology needs within an organisation. It involves planning for...

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Data Cleaning: What is it and Why is it Important?

Data cleaning is a vital process in data management that involves refining datasets by removing or correcting inaccuracies, inconsistencies, and...

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Antivirus firewall
The Difference Between Antivirus and Firewalls: Essential Tools for Cybersecurity

Keeping your company devices secure is absolutely essential, especially as between 2019-20, almost half of UK businesses (46%) and a...

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What is data governance
What is Data Governance & Why Does it Matter?

Data governance refers to the overall management of the availability, usability, integrity, and security of the data in a business...

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