An incident response plan is a structured set of steps that a business follows when a cyber attack or data breach occurs. Its purpose is to contain the threat quickly, protect sensitive information, and get systems back to normal as efficiently as possible.
An IT audit is a structured review of your business’s technology systems. It checks whether your IT setup is working effectively, securely, and in line with best practices or compliance requirements. Rather than digging into lines of code or overly technical systems, a digital audit focuses on how your IT is being used day to day and whether it supports your organisation’s goals. It typically assesses areas like
Troubleshooting is simply the process of identifying a problem and finding a solution. In IT, this often involves diagnosing issues with devices, software, networks or systems to get everything back up and running smoothly.
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